If someone is unresponsive, call 999 immediately, use speakerphone if you can, and assess their breathing while you wait for the call to be answered. If the person is unresponsive and not breathing normally, start CPR immediately and use an AED as soon as one is available.
If someone else is present, ask them to fetch the nearest AED while you stay with the person and continue CPR.
Do not delay calling 999 or starting CPR to search for an AED; the 999 call handler can help identify the nearest registered defibrillator and direct a bystander to it where possible.
Once the AED is available, one person should continue CPR, whilst the other sets up and turns on the device. As soon as it is turned on, it will start to provide pre-recorded voice prompts and instructions for each step of the process.
An AED will usually ask you to perform the following steps:
Step One: Remove clothing from the chest of the person who requires aid. Wipe the chest area dry if it is wet.
Step Two: Peel plastic protective coverings from the AED pads and place them on the chest. The AED will have pictures to show correct placement. If required, plug the pad connector into the AED machine.
Step Three: Stand clear while the AED charges and analyses the person’s heartbeat.
Step Four: The AED will then advise if a shock is needed.
Step Five: If a shock is required, make sure no one is touching the person, whilst the shock is delivered. You may be required to press the ‘shock’ button on some types of AED.
Step Six: Stay clear until advised to start CPR by the AED machine.
Step Seven: Perform CPR for two minutes at which point the AED machine will reanalyse the person’s heartbeat.
Step Eight: Continue this process until medical help arrives, or until the patient begins to show signs of recovery. If they do recover, leave the AED attached, and put them in the recovery position.