We are pleased to introduce our fully online course: Introduction to the Safe Use of Artificial Intelligence for All Staff. This online course is designed to help employers support their staff in using AI tools safely and in line with existing UK law.
This IIRSM-approved course explains how generative AI produces its answers, what staff must check before relying on them and how to recognise, manage and report AI-related risks. It covers accuracy and AI hallucinations, data protection and confidentiality, fairness and bias, AI-enabled fraud and the practical habits that keep everyday AI use safe. The training is online and self-paced, works on desktop, tablet and mobile devices and is suitable for rollout across teams and sites.
The course also includes a downloadable certificate on completion, and training records are stored automatically to provide an accessible record for audit and inspection.
AI does not remove accountability. There is no single UK law governing all AI use, but existing legislation continues to apply wherever AI is involved, and the duty to meet it stays with the employer.
AI is already part of most working days, often built into email, document and meeting software. The risk is rarely that staff have not heard of AI. It is that everyday tasks such as drafting a report, screening a candidate, approving a payment or handling client data are now carried out with AI but without the checks those tasks need. Used without care, AI introduces errors, data breaches, unfair decisions and fraud that can stay hidden until something has gone wrong.
These risks have already produced real financial and legal consequences. An airline was ordered to compensate a passenger after its customer-service AI gave incorrect information about a bereavement fare refund. In a widely reported case, a finance worker was tricked into transferring around £20 million after a video call in which the supposed colleagues were AI-generated deepfakes. Criminals also use AI for voice cloning and convincing phishing, which makes unexpected or urgent requests harder to trust.
Several existing laws apply directly to AI-assisted work. The UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 govern how personal data is handled. The Equality Act 2010 prohibits discrimination, including where AI informs a decision. The Copyright, Designs and Patents Act 1988 applies to AI-assisted content. Staff have an important role in following approved processes whenever AI is involved, and the checks a task needs do not change because the output sounded convincing or because a tool was involved.
This training helps organisations:
- Reduce the risk of AI errors reaching clients, reports and decisions by building a habit of checking output before it is used
- Strengthen data protection by helping staff avoid entering personal and confidential information into unapproved AI tools
- Support compliance with UK GDPR, the Data Protection Act 2018 and the Equality Act 2010 wherever AI is used
- Improve resilience against AI-enabled fraud, including deepfakes, voice cloning and targeted phishing, by helping staff verify unexpected or urgent requests before acting
- Set one consistent standard of safe, accountable AI use across the workforce, reinforced by your own AI policy
This course is for anyone who uses AI tools at work, whether knowingly or through features built into everyday software, across office, professional and customer-facing roles, including:
- Office and administrative staff
- Managers and team leaders
- Human resources and recruitment staff
- Finance and accounts teams
- Customer service and client-facing staff
- Marketing, communications and content teams
- Legal, compliance and risk staff
- New starters and anyone new to workplace AI tools
By completing this training, staff will understand:
- How generative AI produces its answers and why it can sound convincing while being wrong
- How to recognise AI ‘hallucinations’ and check facts, figures and citations before relying on them
- Why checking AI output before using it is a professional responsibility, not the tool’s
- How to keep personal and confidential data safe and follow UK data protection law, including UK GDPR and the Data Protection Act 2018
- How AI can repeat human bias in decisions about people, why discrimination law still applies and why meaningful human review is important for significant decisions
- How to recognise AI-enabled fraud, including deepfakes, voice cloning and targeted phishing
- The questions to ask before acting on, sharing or signing off any AI-generated work
Is your organisation confident that staff are using AI tools safely and in line with existing UK law?
Enrol your team in the Introduction to the Safe Use of Artificial Intelligence for All Staff course today to set one consistent standard for safe, accountable AI use across your workforce.
The training is online and self-paced, so staff can complete it at any time, and records are stored automatically for audit and inspection.
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For more details about this course, please contact us.
