This disciplinary and grievance training course ensures that employees understand how these procedures work and encourages them to help resolve issues quickly and easily. Where appropriate, informal procedures are encouraged as the primary option. By understanding discipline and grievances, staff will be better equipped to work with employers if such procedures are required.
Disciplinary & Grievance Training
Course Duration: 25+ minutes
Course Preview
Course Details
Course Duration | 25+ minutes |
---|---|
Approval body | CPD |
Format | Fully online |
Assessment | Multiple choice |
Certification | Same-day digital certificate |
Certificate Valid For | 3 years |
Suitable For
Course Content
This course contains the following sections:
- What Is Discipline & Grievance?
- Duties & Responsibilities
- Disciplinary Procedures
- Grievance Procedures
- Formal Procedures
- Final Outcomes
What You Will Learn
Available in 13 Languages
Course Approval Body
The course certificate includes:
- User name
- Company name
- Course name
- Completion date
- Expiry date
- Approval body
A CPD-certified training certificate will be available for download and printing instantly upon course completion.
Users must complete an assessment before earning their certificate.
The end-of-course test is:
- Fully online
- Multiple choice
A score of 80% is required to pass.

Customer Feedback
Why Is Disciplinary & Grievance Training Important?
To run an organisation properly, it is important to have clear, established discipline and grievance procedures and policies. This ensures that if issues or disputes arise, a fair and unbiased resolution can be found wherever possible.
Moreover, making employees aware of these procedures helps to ensure employees:
- Recognise the seriousness of these procedures
- Know what to expect
- Any such procedures will be handled in a respectful and confidential way
- Understand that these procedures exist as a last resort
- The value of trying to resolve issues informally
If employers fail to follow discipline and grievance procedures properly, it increases the likelihood of cases going to a tribunal. In such instances, if someone wins a case against the employer, they could be awarded up to 25% more.
About Disciplinary & Grievance Training
Within any organisation problems will arise. These may be in regards to performance or behaviour, or conflicts among employees or between the organisation and the employees themselves. Discipline and grievance policies and procedures are necessary to ensure such matters are handled optimally and in a way that respects everyone’s rights.
Ensuring staff understand how these procedures work can help to protect your organisation from drawn out conflicts that waste time and money.