Enhance your ability to communicate effectively in the workplace. Our CPD-certified Communication Skills Training courses cover all aspects of effective workplace communication, including listening, speaking and non-verbal communication, with worked examples to ensure practical understanding. This knowledge lets employees express themselves clearly, overcome communication barriers and collaborate successfully.
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Effective workplace communication promotes collaboration, speeds up projects and improves productivity.
These courses provide training in communication skills to help managers and workers achieve better rapport. Users gain an awareness of how to overcome barriers and ensure communication is clear, productive and straightforward.
Employees who can effectively communicate make better leaders, collaborators and workers. Workplaces prioritising communication also enjoy better outcomes, with successful communication boosting productivity by as much as 25%.
However, a lack of communication leaves employees feeling directionless, unmotivated and disconnected from projects or objectives. Without intervention, these situations can deteriorate, leading to misunderstandings, delays and setbacks.
Whether presenting to colleagues, interacting with stakeholders or discussing ideas, communicating confidently and accurately is critical. Communication Skills courses help employees articulate their views and understand others, which builds relationships, prevents conflict and promotes collaboration.
Employers should value workplace communication and invest in training for their employees. Developing communication skills lets employees share ideas, build productive relationships and avoid misunderstandings, leaving more time and energy to focus on the tasks at hand.
To encourage communication, employers must:
These courses contain the following sections:
Explores the six aspects of communication: idea formation, packaging, transmission, reception, decoding and feedback.
Explores how body language impacts communication and how to appear approachable and confident.
Highlights the difference between listening and hearing and teaches effective listening skills.
Explains ways to demonstrate empathy, enhance understanding of others’ decisions and adapt your communication accordingly.
Focuses on speaking effectively by demonstrating courtesy, being concise and managing tone and language for maximum impact.
Explores different modes of communication, including face-to-face, phone, email and text, and explains when each is effective.
We have trained over thousands of organisations towards more
legislative compliance. Let us help your organisation too!
Users must complete an assessment before earning their certification.
The end-of-course test is:
A score of 80% is required to pass.
The certificate includes the trainee’s name, company name, course name, date of completion, expiry date and name of the approval body.
A CPD-certified certificate will be available for download and printing instantly upon course completion.
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Using this Human Focus to train our engineers eliminates travel time and significantly reduces the cost of this training.
We are also not required to pay the costs for an internal trainer to attend site nor any costs associated with being an approved training provider.
Give us a call on 01737 647 882 or Email us at enquiries@humanfocus.co.uk
Our trained advisors are on hand to assist either via email or phone. They are available Monday to Friday 9 am – 5.30 pm
This training improves your ability to communicate in personal and professional contexts. It covers verbal and non-verbal techniques for effective communication, as well as active listening skills, which help develop empathy and rapport.
Our communication training courses explore how to improve communication skills through the use of non-verbal cues, active listening and strategies to promote understanding and convey messages clearly.
The importance of communication skills training for employees cannot be overstated. It empowers them to convey ideas, collaborate effectively, resolve conflicts and build strong relationships. These skills boost productivity, prevent conflict and promote teamwork.
Effective communication underpins every aspect of business operations, making strong communication skills essential for employees. It ensures that ideas are shared, feedback is given constructively and conflicts are resolved efficiently. Clear communication also builds trust and rapport, making employees feel valued and heard, leading to a more productive, motivated and harmonious work environment.
If you’re new to communication concepts, our awareness-level course will help you build essential skills. If you already have a good grasp of the basics and are looking to refine and enhance your abilities for more complex interactions, training in advanced communication skills would be ideal.
These courses are a single module and take about 25 minutes to complete.
Yes. We offer customisable training for organisations that want to tailor the learning material to their specific needs and objectives.
All Human Focus courses are accredited or approved by an independent body to guarantee quality and accuracy. This course is certified by CPD (the Continuing Professional Development Certification Service).
Absolutely. You can explore the e-learning platform, get course previews and see how easy online training can be. Speak to one of our sales team or click here to arrange your free trial of our Communication Skills Training courses.