We’re pleased to introduce our latest online programme: Interview Skills for Managers Training.
This IIRSM-approved course gives line managers and hiring teams a structured method for planning, running and recording interviews. It explains how semi-structured, competency-based interviewing works in practice, including behaviour-based questions, scoring matrices, the STAR method and bias awareness. It also covers the legal duties that apply during recruitment, the documents managers need before an interview and the steps that help panels assess candidates consistently.
The course is designed to help line managers, team leaders, HR professionals, recruitment specialists and anyone involved in hiring make fair, evidence-based recruitment decisions. It supports consistent interviewing across teams, sites and locations while reducing reliance on instinct, improving decision records and making hiring outcomes easier to defend.
Line managers often lead interviews without dedicated recruitment training. When each manager interviews in a different way, hiring quality varies and weak decisions become harder to explain.
Some managers rely on unstructured conversations and gut instinct. Others follow rigid scripts that do not produce enough useful evidence. Both approaches make it harder to compare candidates fairly.
Recruitment decisions also carry legal risk. Employers must avoid discrimination during recruitment, protect candidate information, consider reasonable adjustments and handle criminal conviction information correctly. The Employment Rights Act 2025 is also changing dismissal rules over time, giving employers a stronger reason to get hiring decisions right before someone starts work.
Structured interviewing helps managers ask job-related questions, score answers against agreed criteria and keep records that show how decisions were made. This course gives managers that shared method.
This training helps your organisation:
- Give managers a consistent interview method
- Improve the quality of interview notes and scoring
- Keep hiring decisions linked to role criteria
- Reduce reliance on instinct, rapport or “gut feel”
- Support fair recruitment across teams, sites and locations
- Reduce the risk of discrimination claims, mis-hires and weak decision records
- Help managers understand the legal duties that apply during recruitment
This course is designed for anyone who conducts or supports interviews as part of their role, including:
- Line managers and team leaders responsible for hiring
- Department heads and senior managers
- HR business partners, HR advisors and recruitment specialists
- Training and L&D managers overseeing manager development
- Operations managers responsible for hiring at scale
- Compliance and employee relations managers
- New managers stepping into hiring responsibilities for the first time
It is particularly relevant for organisations where line managers lead recruitment across multiple teams, sites or locations.
By completing this training, managers will understand:
- What legal duties apply during interviews under the Equality Act 2010, UK GDPR, the Rehabilitation of Offenders Act 1974 and the Employment Rights Act 1996
- Why unstructured chats and overly rigid scripts both produce unreliable hiring decisions
- How to prepare job descriptions, person specifications and competency frameworks for consistent assessment
- How to design behaviour-based interview questions and build a scoring matrix that produces comparable evidence
- How to apply the STAR framework and the question funnel to gather complete, evidence-rich responses
- How to recognise common interview biases and keep judgements anchored to the role
- How to handle reasonable adjustments, panel coordination and pre-interview checks correctly
- How to communicate outcomes, deliver constructive feedback and maintain a documented audit trail
When managers hire without a shared method, interview standards vary across the organisation. Interview Skills for Managers Training gives every manager the same structured approach, from preparation and questioning to scoring, feedback and record keeping.
The course can be rolled out across all hiring managers. Training records are stored automatically for audit and inspection.
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For further details about this course, please contact us.
