Interview skills training for managers

Interview Skills for Managers Training

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Course Duration: Approximately 1 hour 30 minutes

This IIRSM-approved Interview Skills for Managers Training helps organisations ensure every line manager runs fair, defensible interviews and makes consistent, evidence-based hiring decisions.

It explains how semi-structured, competency-based interviewing works in practice, using STAR, scoring matrices, bias awareness and behaviour-based questions. It also shows managers the legal duties that apply during recruitment, how to prepare the right documents and how to manage panel coordination. The course helps line managers understand the specific behaviours needed to support fair recruitment processes and protect the organisation from legal and financial risk.

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Approved by IIRSM

Aligned with UK Legislation

Certificate on completion

Developed by health and safety professionals

Interview Skills for Managers Course Certificate
Interview skills training for managers
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£49.00 +VAT

Discounts  for bulk purchases

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£49.00 +VAT

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Course Details

Course Duration Approximately 1 hour 30 minutes
Approval body IIRSM
Format Fully online
Assessment Multiple choice
Certification Same-day digital certificate
Certificate Valid For 3 years

Who This Course Is For

This course is designed for anyone who conducts or supports interviews as part of their role, including:

Line managers and team leaders responsible for hiring

Department heads and senior managers

HR business partners, HR advisors and recruitment specialists

Training and L&D managers overseeing manager development

Operations managers responsible for hiring at scale

Compliance and employee relations managers

New managers stepping into hiring responsibilities for the first time

It is particularly relevant for organisations where line managers lead recruitment across multiple teams, sites or locations.

Course Content

The Interview Skills for Managers Training course is divided into three modules.

Understand the principles of structured interviewing, the legal duties that apply during recruitment and the practical steps required to run a fair, defensible process.

  • Principles Behind Good Interviewing Techniques
  • Interviewing and Why It Matters
  • Legal and Ethical Responsibilities
  • Ensuring a Fair Process

Learn how to prepare the right documents, design behaviour-based questions, recognise bias before the interview begins and complete the pre-interview checks.

  • Key Documents to Prepare
  • Questions and Evaluation
  • Recognising and Avoiding Bias in Interviews
  • Pre-Interview Checks

Learn how to structure the interview using the question funnel and STAR, manage the room professionally and communicate outcomes in a way that is fair, evidence-based and defensible.

  • Questioning Structure
  • Asking Better Questions
  • Presentation and Management During Interviews
  • Putting It All Together
  • Communicating Interview Outcomes and Feedback

What Your Staff Will Learn

By completing this training, managers will understand:

What legal duties apply during interviews under the Equality Act 2010, UK GDPR, the Rehabilitation of Offenders Act 1974 and the Employment Rights Act 1996

Why unstructured chats and overly rigid scripts both produce unreliable hiring decisions

How to prepare job descriptions, person specifications and competency frameworks for consistent assessment

How to design behaviour-based interview questions and build a scoring matrix that produces comparable evidence

How to apply the STAR framework and the question funnel to gather complete, evidence-rich responses

How to recognise common interview biases and keep judgements anchored to the role

How to handle reasonable adjustments, panel coordination and pre-interview checks correctly

How to communicate outcomes, deliver constructive feedback and maintain a documented audit trail

This helps ensure managers understand not just the legal rules, but why structured interviewing matters.

Available in 20+ Languages

Course subtitles are available in multiple languages, including:

French

Dutch

German

Italian

Spanish

Polish

Course Approval Body

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Approved by IIRSM

This course is approved by IIRSM – the International Institute of Risk & Safety Management.

The course certificate includes:

  • User name
  • Company name
  • Course name
  • Completion date
  • Expiry date
  • Approval body

An IIRSM-approved course certificate will be available for download and printing instantly upon course completion.

Users must complete a final theory test before earning their certificate.

The end-of-course test is:

  • Fully online
  • Multiple choice

A score of 80% is required to pass.

Interview Skills for Managers Course Certificate

Customer Feedback

Why Is Interview Skills Training for Managers Important?

Tribunal claims and bad-hire costs are among the most serious recruitment risks facing UK employers.

Line managers commonly conduct interviews, often without dedicated recruitment training. Inconsistent practice across the management population creates legal and financial exposure for the organisation.

Some managers fall back on unstructured chats and gut-feel decisions. Others work through rigid scripts that capture little useful evidence. Neither approach produces reliable hiring decisions.

For this reason, defensible recruitment depends heavily on a structured, evidence-based method applied by every manager.

Under UK employment law, employers must:

  • Ensure recruitment is free from discrimination across the Equality Act 2010’s nine protected characteristics
  • Handle candidate data lawfully and proportionately under UK GDPR
  • Make reasonable adjustments for disabled and neurodivergent candidates
  • Disregard spent convictions for most roles under the Rehabilitation of Offenders Act 1974

Line managers also have a duty to apply these standards consistently across every interview, panel and outcome decision.

The Employment Rights Act 2025 is also reshaping the employment landscape. Phased reforms will reduce the qualifying period for unfair dismissal claims and remove the statutory compensation cap. Poor hiring decisions then become harder to reverse and more costly to absorb.

When managers do not fully understand why structured interviewing matters, critical practices such as scoring, bias awareness and audit trail documentation may be applied inconsistently.

Training helps every line manager understand the specific behaviours required to run fair, defensible interviews and produce consistent recruitment decisions.

How Interview Skills for Managers Training Helps Your Organisation

This course helps organisations:

  • Ensure managers understand the legal duties that apply during recruitment
  • Improve consistency in interviewing, scoring and decision-making practices
  • Reinforce fair-process procedures across teams, locations and managers
  • Support compliance with the Equality Act 2010 and UK GDPR
  • Reduce the risk of discrimination claims, mis-hires and indefensible recruitment decisions

By giving every line manager the same competency-based method, the training supports more reliable, defensible recruitment decisions across the organisation.

Start Your Interview Skills for Managers Training Today

Give your line managers the structured, evidence-based method they need to run fair, defensible interviews. Support consistent recruitment decisions and protect your organisation from legal and financial risk.

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