communication skills training for offices course online

Communication Skills Training for Offices

Course Name: Effective Communication Principles in Offices
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Course Duration: 30+ minutes

This CPD-certified Communication Skills for Offices training course provides office workers with an understanding of important communication principles they must be aware of.

Communicating effectively is key to collaboration, productivity, building strong relationships with colleagues and solving problems in any office workplace. This course provides users with essential guidance on effective communication for successful collaboration.

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100% online training
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Full audio voiceover
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Fully online assessment
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Discounts when you buy in bulk
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Access on any device
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App available for iOS & Android

Training You Can Trust

Certified by CPD

In line with UK legislation

Certificate on completion

Developed by health and safety professionals

Effective Communication Principles in Offices Certification
communication skills training for offices course online
cpd certified
£25.00 +VAT

Discounts  for bulk purchases

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1 - 14 £25.00
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25 - 34 £20.00
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£25.00 +VAT

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Course Details

Course Duration 30+ minutes
Approval body CPD
Format Fully online
Assessment Multiple choice
Certification Same-day digital certificate
Certificate Valid For 3 years

Suitable For

Office Staff

Administrative Staff

Supervisors and Team Leaders

HR and Support Staff

Project Coordinators

Remote or Hybrid Workers

Course Content

This course contains the following sections:

  • Communication Aspects
  • How You Act
  • Listening Skills
  • Empathy and Understanding Decisions
  • How You Speak
  • Methods of Communication

What You Will Learn

Different aspects that comprise communication

How your behaviour affects how your message is delivered

Awareness of the effects of tone when communicating

How to empathise and listen to your fellow co-workers

Available in 13 Languages

Course subtitles are available in multiple languages, including:

French

Dutch

German

Italian

Spanish

Polish

Course Approval Body

cpd certified
Certified by CPD

This course is certified by the Continuing Professional Development (CPD) Certification Service.

The course certificate includes:

  • User name
  • Company name
  • Course name
  • Completion date
  • Expiry date
  • Approval body

A CPD-certified certificate will be available for download and printing instantly upon course completion.

Users must complete an assessment before earning their certificate.

The end-of-course test is:

  • Fully online
  • Multiple choice

A score of 80% is required to pass.

Effective Communication Principles in Offices Certification

Customer Feedback

Why Is Communication Skills Training for Offices Important?

Employees spend as much as 20% of their time seeking the proper kind of help that could otherwise be solved with effective communication.

Poor communication can lead to lower productivity, lower morale, issues in recruitment and pressure on workers. This course helps keep things professional while improving on these issues.

About Communication Skills Training for Offices

While we all understand how to communicate, most of us fail to do so effectively on a regular basis. To successfully communicate your ideas, you need not only to understand the message you mean to communicate, but also to take into account all of the elements of how to transmit this message. This includes having an awareness of body language, tone and the barriers that may get in the way of your message being understood.

Our online training course provides users with an understanding of how to successfully communicate their message every time.