This IIRSM-approved Managing Safety-Critical Work course helps housing providers oversee contractors without compromising resident safety during works. It builds a consistent approach to competence checks, induction and oversight in occupied higher-risk residential buildings in England. Teams learn how to respond to unexpected defects and verify safety-critical work before it is concealed. The course connects appointment decisions and completion evidence with the Golden Thread, supporting the building’s ongoing safety arrangements.
Managing Safety-Critical Work
For Accountable Persons & Principal Accountable Persons
schedule
Course Duration: 25+ minutes
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100% online training
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Full audio voiceover
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Fully online assessment
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Discounts when you buy in bulk
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Access on any device
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App available for iOS & Android
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Course Details
| Course Duration | 25+ minutes |
|---|---|
| Approval body | IIRSM |
| Format | Fully online |
| Assessment | Multiple choice |
| Certification | Same-day digital certificate |
| Certificate Valid For | 3 years |
Suitable For
This course is for housing providers, local authorities, freeholders and managing agents overseeing occupied higher-risk residential buildings in England.
It also suits residential asset teams managing build-to-rent developments or student accommodation within the relevant regime.
Course Content
One module follows safety-critical work from contractor appointment through to completion and the building’s ongoing records.
Learn how to coordinate contractors and clarify AP/PAP oversight responsibilities during safety-critical work. Recognise concerns about interacting systems and ensure they reach the people responsible for resolving them.
Learn how to assess company capability and individual competence against the work required. Identify evidence of relevant experience, current registrations and reporting arrangements before approving appointments.
Learn how to plan induction, maintain resident protections and establish supervision and reporting arrangements. Identify actions for unexpected defects, immediate risks and checks before completed work is concealed.
Learn how to link contractor records to the building’s Golden Thread of current safety information. Identify evidence needed to trace appointments, inspections, changes and completion checks during reviews or investigations.
Disclaimer: These courses provide awareness of specific duties under the Building Safety Act 2022. Completion does not constitute a formal assessment of competence to undertake statutory dutyholder responsibilities.
What You Will Learn
Available in 20+ Languages
Course Approval Body
The course certificate includes:
- User name
- Company name
- Course name
- Completion date
- Expiry date
- Approval body
An IIRSM-approved course certificate will be available for download and printing instantly upon course completion.
Users must complete a final theory test before earning their certificate.
The end-of-course test is:
- Fully online
- Multiple choice
A score of 80% is required to pass.
Customer Feedback
Why Is Managing Safety-Critical Work Training Important?
Weak contractor checks and missing sign-offs can leave residents exposed to defects introduced during maintenance. Fire door replacements, fire stopping and structural repairs can affect protections residents rely on every day. Defects may be hidden once work is covered over, making timely checks and evidence essential.
The Building Safety Act 2022 places duties on APs and PAPs to manage building safety risks in England. Contractor appointment does not transfer those duties. Construction work may also engage building regulations and the Construction (Design and Management) Regulations 2015. These duties depend on the work and the role held.
Contractor vetting should consider safety records and evidence of corrective action. This includes relevant reports under the Reporting of Injuries, Diseases and Dangerous Occurrences Regulations 2013 (RIDDOR).
A completed job needs evidence of what was installed, what changed and who checked it. Training gives APs, PAPs and supporting teams a consistent basis for oversight from appointment through to sign-off.
This training helps ensure:
- Appointments are supported by evidence of competence for the work required.
- Resident protections remain part of planning and oversight throughout works.
- Defects, changes and completion checks are recorded for future safety decisions.
How This Training Helps Your Organisation
- Improve consistency in contractor competence checks and appointment decisions.
- Reinforce resident protection during maintenance, refurbishment and remediation.
- Strengthen reporting and follow-up of defects discovered during works.
- Support Building Safety Act 2022 duties through informed oversight and reliable records.
- Retain evidence of approved changes, inspections and completed work within the Golden Thread.
Strengthen Contractor Oversight and Evidence of Completed Work
Give your building safety and property teams a shared basis for checking appointments and protecting residents during works. Use this training to reinforce defect escalation and verification before closing up, supported by records of completed actions.
