Consider an office beside a workshop. Both may belong to the same business, but the injuries that could arise from desk work and machinery are different. Assessing the building simply as “an office” could leave the workshop’s needs unexplored.
The consequences of that kind of mismatch are visible in HSE’s account of an incident at Flowchem UK in Nottingham.
On 2 November 2023, an agency worker was decanting corrosive drain unblocker from bulk containers. When an adjacent container’s uncapped outlet valve was opened, liquid sprayed onto her face and upper body. She suffered burns to her face, eye, neck and arm.
Eyewash bottles were available. However, HSE found that the first aid arrangements did not account for the potential scale of exposure, including the absence of a shower. Flowchem was fined £50,000 on 12 February 2026 following broader failings involving working methods, training, supervision, protective equipment and first aid arrangements (HSE, 2026).
For the person specifying supplies, the relevant point is that equipment had been provided, but its suitability had not been established against what could happen. The case does not show how much the missing shower affected the injuries. It does show why counting available items cannot settle whether provision is adequate.
HSE’s guidance allows for additional equipment identified through assessment. Where mains tap water is not readily available for wound and eye irrigation, it advises at least one litre of sterile water or sterile normal saline in sealed, disposable containers. Opened containers should not be kept for reuse. That provision should not be assumed sufficient for every chemical exposure (HSE, 2024).
Where life-threatening bleeding is an identified risk, specialist supplies such as haemostatic dressings or tourniquets may be appropriate, alongside suitable training. Buying them without establishing the need and competence to use them leaves an important part of the decision unresolved.
The assessment therefore needs to connect the likely injury with the equipment and facilities required to respond. For some hazards, adding items to a general-purpose box is only part of that response.