Course Duration: 25+ minutes
This CPD-certified Disciplinary and Grievance Training course ensures that employees understand how these procedures work and encourages them to help resolve issues quickly and easily.
Where appropriate, informal procedures are encouraged as the primary option. By understanding discipline and grievances, staff will be better equipped to work with employers if such procedures are required.
| Course Duration | 25+ minutes |
|---|---|
| Approval body | CPD |
| Format | Fully online |
| Assessment | Multiple choice |
| Certification | Same-day digital certificate |
| Certificate Valid For | 3 years |
This course contains the following sections:
The course certificate includes:
A CPD-certified certificate will be available for download and printing instantly upon course completion.
Users must complete an assessment before earning their certificate.
The end-of-course test is:
A score of 80% is required to pass.
Workplace issues can arise in any organisation, including concerns about conduct, performance, working relationships or the way employees are treated. Clear disciplinary and grievance procedures help ensure these issues are handled fairly, consistently and without unnecessary delay.
Disciplinary procedures are used when an employer needs to address alleged misconduct or poor performance. Grievance procedures are used when an employee raises a concern, problem or complaint at work. In both cases, employees should understand how the process works, what their rights are and what is expected of them.
This discipline and grievance awareness training helps employees understand:
The Acas Code of Practice on disciplinary and grievance procedures sets out the minimum standard employers should follow. Employment tribunals take the Code into account in relevant cases and may increase or reduce awards by up to 25% where there has been an unreasonable failure to follow it.
Following a fair process also helps reduce the risk of disputes escalating. A reasonable investigation is a key part of this process, as decisions made without one are more likely to be considered unfair.
Under the Employment Rights Act 1996, eligible employees have the right not to be unfairly dismissed, so any disciplinary decision that could result in dismissal should be based on a fair reason, supported by evidence and handled through a fair process.
Disciplinary and grievance training helps create a workplace where concerns are raised, managed and resolved appropriately. When employees understand the procedures in place, they are more likely to engage with them constructively and less likely to allow issues to escalate unnecessarily.
This training supports your organisation by helping employees:
For employers, better employee awareness can support more consistent workplace standards, reduce disruption and help protect the organisation from the risks associated with mishandled disciplinary or grievance procedures. Acas guidance makes clear that even in cases of alleged gross misconduct, employers should still carry out an investigation and follow a fair disciplinary process before deciding on an outcome.
This course is suitable for organisations looking for online disciplinary training in the UK that introduces employees to fair procedures, Acas expectations and the importance of resolving workplace issues appropriately.
This Disciplinary and Grievance course helps employees understand how workplace disciplinary and grievance procedures work, why they exist and what employees can expect if they are involved in one.
The course explains the difference between disciplinary and grievance matters and outlines the key stages of a fair process, including investigation, formal meetings, decisions and appeals. It also highlights the role of the Acas Code of Practice and the potential consequences of failing to follow fair procedures.
By completing this grievance procedure training for UK workplaces, employees will be better prepared to raise concerns appropriately, respond constructively if issues arise and understand the importance of fairness, confidentiality and respect throughout disciplinary and grievance processes.
Workplace issues happen. Disciplinary and grievance procedures exist to manage them fairly. This training explains how those procedures work and why informal resolutions should usually be considered first where appropriate. It gives employees the knowledge to handle situations properly, whether they’re raising a concern or responding to one.
It also provides awareness of Acas disciplinary and grievance guidance, including why employers should investigate concerns, hold fair meetings and allow appeals before reaching a final decision.
Anyone who may be involved in workplace conduct, performance or grievance matters will benefit from this course. That includes:
While this course is suitable for employees, it also supports awareness for managers and supervisors who need to understand fair disciplinary and grievance processes. Organisations looking for disciplinary training for managers may also benefit from this course as an introductory awareness programme.
If you deal with workplace issues, this training helps you do it the right way.
This course costs £25.00 + VAT per trainee. Discounted rates are available for bulk purchases. Click on ‘Discount’ beneath the ‘Buy Now’ button for more details.
The certificate for this training course is valid for three years. After this period, the course will need to be repeated to renew the certificate.
Yes. This course is certified by the Continuing Professional Development (CPD) Certification Service.
A disciplinary procedure is used when an employer deals with concerns about an employee’s conduct, behaviour or performance. A grievance procedure is used when an employee raises a complaint or concern about something at work. Both should follow a fair process in line with the Acas Code.
There is no fixed legal timescale. The process should take only as long as reasonably needed to investigate the issue, hold any meetings, make a decision and handle any appeal. Employers should avoid unreasonable delay.
Yes. The course reflects the current UK disciplinary and grievance framework and highlights relevant Employment Rights Act 2025 developments where they affect workplace procedures. The Act became law on 18 December 2025, with many changes being introduced during 2026 and 2027.
A fair disciplinary procedure usually includes an investigation, written notice of the issue, a disciplinary hearing, a decision in writing and the right to appeal. Employees also have the right to be accompanied at a formal disciplinary meeting.
The training itself is not a specific legal requirement. However, employers must follow fair disciplinary and grievance procedures, and the Acas Code sets the minimum standard. Training helps staff understand the process and reduces the risk of disputes or tribunal claims.
