Interview Skills for Managers

In most organisations, line managers conduct interviews rather than recruitment specialists, and practice varies considerably across the management population. That inconsistency creates real legal and financial risk, including exposure under the Equality Act 2010 and UK GDPR, costly mis-hires and decisions that are difficult to defend if challenged at tribunal.

The Employment Rights Act 2025 raises that risk further by reducing the qualifying period for unfair dismissal claims and removing the statutory compensation cap on certain awards.

This toolkit strengthens managers’ interviewing skills by giving every line manager a shared, evidence-based method for recruitment. It shows managers the correct approach to interview preparation, behaviour-based questioning, the STAR framework, scoring matrices, bias awareness, panel coordination and post-interview communication, including the audit trail steps that protect the organisation if a decision is later challenged.

HR teams and senior managers can use this toolkit to build a consistent recruitment approach across the organisation, maintain compliance with UK employment law and produce more reliable hiring decisions across every team, site or location.

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Interview skills for managers training

Interview Skills for Managers

This IIRSM-approved Interview Skills for Managers Training gives UK organisations a consistent, practical way to prepare line managers for fair, defensible interviews and consistent hiring decisions. It shows managers how to apply semi-structured, competency-based interviewing using competency frameworks, STAR, scoring matrices and bias awareness. The course helps every manager understand the specific behaviours that support defensible recruitment decisions and protect the organisation from legal, financial and reputational risk.

Approximately 1 hour 30 minutes

Human Resources and Business Risk

£49.00 +VAT