New Online Course: ISO 9001 Awareness Training
We’re pleased to introduce our latest online course: ISO 9001 Awareness Training.
Our IIRSM-approved ISO 9001 Awareness Training course introduces the ISO 9001 standard for quality management and its relevance to everyday work.
This awareness-level course helps employees, supervisors, and line managers understand ISO 9001 and its framework for developing quality management systems. It explains the structure of the standard, introduces key concepts, and highlights how worker participation is crucial for implementing a quality management system (QMS) that aligns with ISO 9001.
The course is designed for general staff and support teams who contribute to quality but are not directly responsible for managing the system. It builds a foundation of shared knowledge that supports ISO 9001 implementation and ongoing improvement of the QMS.
Why Is ISO 9001 Awareness Training Important?
ISO 9001 sets out an internationally recognised framework for ensuring the quality of products and services. Successfully implementing ISO 9001 depends on an organisation-wide awareness of the standard, plus worker participation.
Clause 7 of the standard states that all workers must understand both the quality management system and the principles of ISO 9001. Without this foundation, organisations risk falling short of compliance and missing out on the standard’s full benefits.
Our ISO 9001 Awareness Course is designed to meet this need. It equips workers with essential knowledge of the standard and their role in supporting the QMS, making it a vital tool for successful implementation and ongoing improvement.
Who Should Take This Course?
This training course is suitable for:
- Frontline Workers
- Line Managers and Supervisors
- Health and Safety Officers
- HR Professionals
- Compliance Officers
What Will Participants Learn?
By completing this course, participants will understand:
- The purpose and components of a QMS
- How ISO 9001 guides the implementation and maintenance of a QMS
- Key concepts of ISO 9001, including worker participation
- Relevant ISO 9001 requirements for frontline employees
- Principles of the process-based approach to quality management
- The worker’s role in supporting the continual improvement of the QMS
Course Outline
To read the full course outline, click here.
How to Get Started
If your organisation is implementing ISO 9001 – or is planning to – you must ensure your workers understand the standard and its implications for quality management. This course provides the foundation employees need to support the implementation process and ongoing improvement of the QMS.
Enrol today to build team-wide understanding and lay the foundation for a successful ISO 9001 implementation.
Need More Information?
For further details about this course, please contact us.
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About the author(s)
Jonathan Goby
