violence and aggression training at work

Violence and Aggression Training

Course Name: Violence And Aggression At Work – What Everyone Needs To Know
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Course Duration: 20+ minutes

This awareness level violence and aggression training course gives workers and managers guidance about the prevention, control and de-escalation of aggressive and potentially violent situations. The course helps identify signs of aggressive behaviour to lower the risk of this hazard to a reasonably practicable level.

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100% online training
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Full audio voiceover
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Fully online assessment
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Discounts when you buy in bulk
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Access on any device
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App available for iOS & Android

Training You Can Trust

Assured by RoSPA

In line with UK legislation

Certificate on completion

Developed by health and safety professionals

violence and aggression training certification
violence and aggression training at work
RoSPA Qualifications Assured logo
£25.00 +VAT

Discounts  for bulk purchases

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Courses Price per Course
1 - 14 £25.00
15 - 24 £22.00
25 - 34 £20.00
35 - 44 £18.00
45 - 59 £15.00
60 - 69 £14.00
70 - 89 £12.00
90 - 99 £10.00
100 + £9.50
£25.00 +VAT

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Course Details

Course Duration 20+ minutes
Approval body RoSPA
Format Fully online
Assessment Multiple choice
Certification Same-day digital certificate
Certificate Valid For 3 years

Suitable For

Security Personnel

HR Professionals

Healthcare Professionals

Customer Service Staff

Educational Staff

Social Workers

Course Content

The training course comprises the following modules:

  • Early Warning Signs
  • What to Do
  • How to Control Your Reaction
  • How to De-escalate Aggression

What You Will Learn

Early warning signs of violence and aggression

How potentially violent situations can be de-escalated

Techniques of controlling your response to violence or aggression

Best courses of action when faced with physical harm

Available in 13 Languages

Course subtitles are available in multiple languages, including:

French

Dutch

German

Italian

Spanish

Polish

Course Approval Body

RoSPA Qualifications Assured logo
Assured by RoSPA

This course is assured by the Royal Society for the Prevention of Accidents (RoSPA).

The course certificate includes:

  • User name
  • Company name
  • Course name
  • Completion date
  • Expiry date
  • Approval body

A RoSPA-assured certificate will be available for download and printing instantly upon course completion.

Users must complete an assessment before earning their certificate.

The end-of-course test is:

  • Fully online
  • Multiple choice

A score of 80% is required to pass.

violence and aggression training certification

Customer Feedback

Why Is Violence and Aggression Training Important?

If there is a risk of violence and aggression happening in your work premises, this hazard must be minimised. Those particularly at risk include those with public facing roles and lone workers.

Violence and aggression can lead to difficulty with retaining competent staff and recruitment of new staff. For employees, these incidents can lead to stress, pain, and disability or worse.

Employers are legally obligated to control violence and aggression in the workplace where there is a risk of it occurring. Providing an adequate level of training and putting in place a violence and aggression at work policy to protect employee safety are essential risk controls.

About Violence and Aggression Training

Workplace violence includes “any incident in which a person is abused, threatened or assaulted in circumstances relating to their work” as per Health and Safety Executive.

Verbal abuse and threats are more common in the workplace than physical attacks. While these types of incidents cannot always be predicted, they can be prepared for. Anyone at risk of exposure needs to be prepared to handle them to minimise the risk themselves and others.