This awareness level violence and aggression training course gives workers and managers guidance about the prevention, control and de-escalation of aggressive and potentially violent situations. The course helps identify signs of aggressive behaviour to lower the risk of this hazard to a reasonably practicable level.
Violence and Aggression Training
Course Name: Violence And Aggression At Work – What Everyone Needs To Know
schedule
Course Duration: 20+ minutes
live_tv
100% online training
volume_up
Full audio voiceover
repeat_on
Fully online assessment
account_balance_wallet
Discounts when you buy in bulk
important_devices
Access on any device
app_shortcut
App available for iOS & Android
Training You Can Trust
Course Preview
Course Details
| Course Duration | 20+ minutes |
|---|---|
| Approval body | RoSPA |
| Format | Fully online |
| Assessment | Multiple choice |
| Certification | Same-day digital certificate |
| Certificate Valid For | 3 years |
Suitable For
Course Content
The training course comprises the following modules:
- Early Warning Signs
- What to Do
- How to Control Your Reaction
- How to De-escalate Aggression
What You Will Learn
Available in 13 Languages
Course Approval Body
The course certificate includes:
- User name
- Company name
- Course name
- Completion date
- Expiry date
- Approval body
A RoSPA-assured certificate will be available for download and printing instantly upon course completion.
Users must complete an assessment before earning their certificate.
The end-of-course test is:
- Fully online
- Multiple choice
A score of 80% is required to pass.
Customer Feedback
Why Is Violence and Aggression Training Important?
If there is a risk of violence and aggression happening in your work premises, this hazard must be minimised. Those particularly at risk include those with public facing roles and lone workers.
Violence and aggression can lead to difficulty with retaining competent staff and recruitment of new staff. For employees, these incidents can lead to stress, pain, and disability or worse.
Employers are legally obligated to control violence and aggression in the workplace where there is a risk of it occurring. Providing an adequate level of training and putting in place a violence and aggression at work policy to protect employee safety are essential risk controls.
About Violence and Aggression Training
Workplace violence includes “any incident in which a person is abused, threatened or assaulted in circumstances relating to their work” as per Health and Safety Executive.
Verbal abuse and threats are more common in the workplace than physical attacks. While these types of incidents cannot always be predicted, they can be prepared for. Anyone at risk of exposure needs to be prepared to handle them to minimise the risk themselves and others.
