security guard training online

Security Guard Training

Course Name: ASCONE Training for Security Personnel
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Course Duration: 15+ minutes

This CPD-certified Security Guard Training teaches how to follow the ASCONE process to confirm whether a person has intentionally stolen an item and how to maximise loss prevention.

Approaching a suspected shoplifter leaves you and your organisation vulnerable. Failing to act leads to significant losses and increased overhead. However, make a mistake and you’re exposed to legal action, reputational harm and loss of business. Our ASCONE training course gives retail security personnel an easy-to-follow tool that eliminates the risk of false accusations.

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100% online training
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Full audio voiceover
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Fully online assessment
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Discounts when you buy in bulk
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Access on any device
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App available for iOS & Android

Training You Can Trust

Certified by CPD

In line with UK legislation

Certificate on completion

Developed by health and safety professionals

Security Guard Training Certification
security guard training online
cpd certified
£25.00 +VAT

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Course Details

Course Duration 15+ minutes
Approval body CPD
Format Fully online
Assessment Multiple choice
Certification Same-day digital certificate
Certificate Valid For 3 years

Suitable For

Retail Security Guards

Store Detectives

Loss Prevention Officers

Retail Managers and Supervisors

Shopping Centre Security Staff

Security Company Staff

Course Content

This course contains the following sections:

Provides a thorough understanding of the ASCONE process to help loss prevention staff tackle suspected shoplifters effectively.

Explains how a shoplifter approaches a specific product.

Explores how a shoplifter selects the product and what to do under ASCONE guidelines.

Looks at the act of concealment and how to spot it.

Provides an understanding of the observation process to correctly identify a shoplifter.

Explains how to monitor customers and approach them if they didn’t pay for an item.

Outlines what to do should a shoplifting crime happen.

What You Will Learn

Roles & duties of security staff in spotting and stopping shoplifters

Financial risks of confronting shoplifters

How to apply the ASCONE process effectively

How to support the prosecution of shoplifting

Available in 13 Languages

Course subtitles are available in multiple languages, including:

French

Dutch

German

Italian

Spanish

Polish

Course Approval Body

cpd certified
Certified by CPD

This course is certified by the Continuing Professional Development (CPD) Certification Service.

The course certificate includes:

  • User name
  • Company name
  • Course name
  • Completion date
  • Expiry date
  • Approval body

A CPD-certified certificate will be available for download and printing instantly upon course completion.

Users must complete an assessment before earning their certificate.

The end-of-course test is:

  • Fully online
  • Multiple choice

A score of 80% is required to pass.

Security Guard Training Certification

Customer Feedback

Why is this Security Guard Training Important?

It is estimated that retailers in the UK lose more than £11 billion annually in retail shrinkage, which includes the high costs of shoplifting. And this figure looks set to rise. There were 295,917 shoplifting incidents reported in 2022. This is an increase of 24% compared to the previous year.

Organisations facing this threat must protect themselves and their clients from this crime. But false accusations waste loss prevention efforts and expose your business to legal, financial and reputational harm.

Applying the principles of ASCONE reduces the risk of mistakenly confronting innocent shoppers and ensures that actual shoplifters are apprehended and convicted for their crimes.

What are your Responsibilities?

Keeping staff and customers safe is crucial in the retail industry. And employers have a duty of care to protect against shoplifting threats in their vicinity. This includes identifying and addressing potential security threats and vulnerabilities.

To protect their business, staff and customers, employers must:

  • Conduct a thorough risk assessment to predict the likelihood of theft and identify strategies to prevent shoplifting incidents
  • Develop comprehensive security policies for their specific retail environment. Policies must outline security objectives, define roles and responsibilities and establish protocols for incident response and emergencies
  • Implement control measures such as restricted entry points, visitor management systems or employee identification badges to minimise the risk of theft, damage or other security breaches

About Security Guard Training

ASCONE stands for Approach, Selection, Conceal or Carry, Unbroken Observation, Nonpayment and Exit. Security personnel should only act to prevent shoplifting after they have confirmed each condition of ASCONE has been met.

Our security guard training online gives you vital knowledge of the principles of ASCONE. You’ll learn how to use it to correctly identify and deter theft and protect yourself from the consequences of a false accusation.

Frequently Asked Questions

This security guard course is designed for anyone pursuing a career in security, including security guards or managers. It’s suitable for personnel working in any retail space, including shopping centres, supermarkets or airports.

This certificate expires after three years. It’s recommended to repeat training after this period to refresh your knowledge and keep current with legal standards and requirements.

Taking our online training course provides comprehensive instruction on security fundamentals, emergency response, conflict management and the relevant legislation. Trainees will also gain valuable skills and knowledge that helps boost their employability in the security sector.