Security Guard Training

Course Name: ASCONE Training for Security Personnel

Approaching a suspected shoplifter leaves you and your organisation vulnerable. Failing to act leads to significant losses and increased overhead. However, make a mistake and you’re exposed to legal action, reputational harm and loss of business. Our ASCONE training course gives retail security personnel an easy-to-follow tool that eliminates the risk of false accusations. Trainees will learn how to make informed decisions and know when to act to maximise loss prevention efforts.

The Course Includes:

Comprehensive yet easy-to-follow explanations

Certificate on completion

Simple login & user access

The latest industry best practice

Learning Outcomes:

Explain the roles & duties of security staff in spotting and stopping shoplifters

Identify the financial risks of confronting shoplifters

Know how to apply the ASCONE process effectively

Support prosecution of shoplifting

This training course is certified by:

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ASCONE Training for Security Personnel

£25.00 +VAT

Courses Price per Course
1 - 10 £25.00
11 - 25 £22.00
26 - 50 £18.00
51 - 100 £12.00
101 - 200 £9.50

About Security Guard Training

ASCONE stands for Approach, Selection, Conceal or Carry, Unbroken Observation, Nonpayment and Exit. Security personnel should only act to prevent shoplifting after they have confirmed each condition of ASCONE has been met.

Our security guard training online gives you vital knowledge of the principles of ASCONE. You’ll learn how to use it to correctly identify and deter theft and protect yourself from the consequences of a false accusation.

Why is this Security Guard Training Important?

It is estimated that retailers in the UK lose more than £11 billion annually in retail shrinkage, which includes the high costs of shoplifting. And this figure looks set to rise. There were 295,917 shoplifting incidents reported in 2022. This is an increase of 24% compared to the previous year.

Organisations facing this threat must protect themselves and their clients from this crime. But false accusations waste loss prevention efforts and expose your business to legal, financial and reputational harm.

Applying the principles of ASCONE reduces the risk of mistakenly confronting innocent shoppers and ensures that actual shoplifters are apprehended and convicted for their crimes.

What are your Responsibilities?

Keeping staff and customers safe is crucial in the retail industry.  And employers have a duty of care to protect against shoplifting threats in their vicinity. This includes identifying and addressing potential security threats and vulnerabilities.

To protect their business, staff and customers, employers must:

  • Conduct a thorough risk assessment to predict the likelihood of theft and identify strategies to prevent shoplifting incidents
  • Develop comprehensive security policies for their specific retail environment. Policies must outline security objectives, define roles and responsibilities and establish protocols for incident response and emergencies
  • Implement control measures such as restricted entry points, visitor management systems or employee identification badges to minimise the risk of theft, damage or other security breaches

Course Outline

Single Module

15+ minutes

This course contains the following sections:

Provides a thorough understanding of the ASCONE process to help loss prevention staff tackle suspected shoplifters effectively.

Explains how a shoplifter approaches a specific product.

Explores how a shoplifter selects the product and what to do under ASCONE guidelines.

Looks at the act of concealment and how to spot it.

Provides an understanding of the observation process to correctly identify a shoplifter.

Explains how to monitor customers and approach them if they didn’t pay for an item.

Outlines what to do should a shoplifting crime happen.

Why Choose Security Guard Training with Human Focus?

Study anytime & in bite-size sessions

More affordable than classroom training

Discounts on volume purchases

Manage and track staff training online

Excellent trainee support

Creates awareness of ASCONE principles

Supports effective loss prevention

Protects organisations from the risk of a false accusation

Ready to Get Started?

We have trained over thousands of organisations towards more
legislative compliance. Let us help your organisation too!

Security Guard Training Certification

security guard training certificate

End of Course Assessment

At the end of the course, users must complete an assessment before earning their certification.

The end-of-course assessment is:

  • 100% online
  • Multiple choice

A score of 80% is required to pass the test.

Approved Certification

The CPD-certified certificate will be available for download immediately upon course completion.

What does my certificate include?

The security guard training certificate includes trainee’s name, company name, course name, date of completion, expiry date and name of the approval body.

Customer Feedback

customer feedback

Got a question?

Give us a call on 01737 647 882 or Email us at

Our experts are on hand to assist either via email or phone. They are available Monday to Friday 9 am – 5.30 pm.

Frequently Asked Questions

This security guard course is designed for anyone pursuing a career in security, including security guards or managers. It’s suitable for personnel working in any retail space, including shopping centres, supermarkets or airports.

The security guard training course certificate does not have an expiry date. However, trainees are encouraged to regularly refresh their knowledge every three years to stay up to date with legislation and industry best practice.

Taking our online training course provides comprehensive instruction on security fundamentals, emergency response, conflict management and the relevant legislation. Trainees will also gain valuable skills and knowledge that helps boost their employability in the security sector.

You can purchase the course online or talk to one of our sales team today if you have any questions.