Discipline & Grievance for Managers

This course helps managers resolve employee conduct issues and complaints in a tactful and professional manner. It looks at the procedures for discipline and grievances, as well as the soft skills required to find the most optimal solution for all parties involved.

The Course Includes:

Comprehensive yet concise explanation

Certificate on completion

Simple login & user access

The latest industry best practice

Learning Outcomes:

Understand why discipline and grievances procedures are necessary

Gain an awareness of how to implement these procedures correctly

Identify steps outlined in the ACAS Code of Practice

Identify the soft skills required to successfully handle such procedures

Learn how to negotiate discipline and grievance meetings in a positive manner

This training course is certified by:

Discipline and Grievance – For Managers

£95.00 +VAT

Courses Price per Course
1 - 5 £95.00
6 - 10 £82.49
11 - 20 £74.99

About Discipline & Grievance for Managers

This online training course aims to provide managers with the knowledge they need to handle discipline and grievance issues gracefully. This means in a way that is compliant, benefits the organisation that they work for and seeks to find the resolution that is best for the employee(s) involved.

This course takes a look at the technical steps of discipline and grievance proceedings, and also walks learners through what these conversations should look like, when done well.

Why Is Discipline & Grievance for Managers Important?

Managers have to be able to handle discipline and grievance issues in a way that is fair and within legal guidelines. If done so in the right manner, these types of issues can often be resolved quickly and with minimal stress to those involved. But, if done poorly, they can lead to ongoing problems that expose the organisation to the risk of claims.

Course Outline

Four Modules

1 hour and 25 minutes

This training course has four modules which cover the following elements:

  • What Is Discipline & Grievance?
  • Duties and Responsibilities
  • Steps to Discipline Procedures
  • Steps to Grievance Procedures
  • Investigations
  • Meetings
  • Outcomes for Discipline & Grievance
  • Interview Process & Approach
  • The Righting Reflex
  • Ask Open Questions
  • Your Voice
  • Mirroring
  • Summarising
  • Labelling
  • Yes Versus No
  • Change Talk
  • Responding to Resistance
  • Building Confidence
  • Strengthening Commitment to Change
  • Positive Skills
  • Technique

Why Choose Discipline & Grievance for Managers with Human Focus?

Study any time & in bite-size sessions

Less costly than a classroom training

Discounts on volume purchases

Excellent trainee support

Covers both technical and soft skills required

Gives clear and easy-to-follow explanations

Supports a more positive work environment

Offers the opportunity to build confidence in this area

Ready to Get Started?

We have trained over thousands of organisations towards more
legislative compliance. Let us help your organisation too!

Discipline & Grievance for Managers Certification

discipline and grievance for managers training certificate

End of Course Assessment

At the end of the course, users must complete an end of course assessment before earning their certification.

The end of course test is:

  • 100% online
  • Multiple choice

A score of 80% is required to pass the test.

Approved Certification

The downloadable printable certificate certified by CPD will be issued instantly on course completion.

What does my certificate include?

The Discipline & Grievance for Managers certificate includes Trainee’s name, Company name, Course name, Date of completion, Expiry date and name of the approval body.

Customer Feedback

customer feedback

Got a question?

Give us a call on 01737 647 882 or Email us at enquiries@humanfocus.co.uk

Our experts are on hand to assist either via email or phone. They are available Monday to Friday 9 am – 5.30 pm.