Course Duration: 1 hour and 25 minutes
This CPD-certified Discipline & Grievance for Managers training course helps managers resolve employee conduct issues and complaints in a tactful and professional manner.
The course looks at the procedures for discipline and grievances, as well as the soft skills required to find the most optimal solution for all parties involved.
| Course Duration | 1 hour and 25 minutess |
|---|---|
| Approval body | CPD |
| Format | Fully online |
| Assessment | Multiple choice |
| Certification | Same-day digital certificate |
| Certificate Valid For | 3 years |
This course contains the following modules:
The course certificate includes:
A CPD-certified certificate will be available for download and printing instantly upon course completion.
Users must complete an assessment before earning their certificate.
The end-of-course test is:
A score of 80% is required to pass.
Managers have to be able to handle discipline and grievance issues in a way that is fair and within legal guidelines. If done so in the right manner, these types of issues can often be resolved quickly and with minimal stress to those involved. But, if done poorly, they can lead to ongoing problems that expose the organisation to the risk of claims.
This online training course aims to provide managers with the knowledge they need to handle discipline and grievance issues gracefully. This means in a way that is compliant, benefits the organisation that they work for and seeks to find the resolution that is best for the employee(s) involved.
This course takes a look at the technical steps of discipline and grievance proceedings, and also walks learners through what these conversations should look like when done w
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