Description
It was not until 2014 that I felt comfortable defending claims.
Prior to then I defended on best terms basis. Since then we have been able to defend claims due to extent of the Human Focus health & safety training records.
Course Name: Difficult Conversations for Managers
This multi-module difficult conversations training course provides step-by-step instructions for managers on how to have difficult conversations while keeping things professional in the workplace. The course helps managers formulate an effective strategy on how they should communicate with employees regarding individual issues.
The Course Includes:
Learning Outcomes:
This training course is certified by:
Difficult Conversations for Managers
£49.00 +VAT
Courses | Price per Course |
---|---|
1 - 5 | £49.00 |
6 - 10 | £42.55 |
11 - 20 | £38.68 |
Description
Many would assume that the most difficult conversation a manager can have is informing an employee they are being dismissed. But, in fact, this conversation is easy. Once it is over, the manager’s job is done. They will no longer will be speaking to that employee.
The real difficult conversations are all of the conversations that should come before dismissal. They involve conversations to identify problems, correct behaviour and support employees. This managing difficult conversations training course provides managers with a greater awareness of how to make these conversations more effective and beneficial for everyone.
Why Is Difficult Conversations for Managers Important?
Studies show there are around 1.7 million formal disciplinary meetings each year in the UK. Whilst at the same time, around one in four employees have never received a performance review.
These statistics highlight the fact that many managers struggle to have difficult conversations. But they are a vital part of any job. This difficult conversations training for managers course can help you work with employees to resolve issues quickly and support a happier and more productive workforce. If handled incorrectly, or avoided altogether, you will experience ongoing problems that lower morale.
Two Modules
50+ minutes
This course contains the following modules:
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At the end of the course, users must complete an end of course assessment before earning their certification.
The end of course test is:
A score of 80% is required to pass the test.
The downloadable printable certificate certified by CPD will be issued instantly on course completion.
The difficult conversations for managers certificate includes Trainee’s name, Company name, Course name, Date of completion, Expiry date and name of the approval body.
It was not until 2014 that I felt comfortable defending claims.
Prior to then I defended on best terms basis. Since then we have been able to defend claims due to extent of the Human Focus health & safety training records.
Human Focus e-Checklist isn’t just a safety tool, this is a commercial benefit.
Using this Human Focus to train our engineers eliminates travel time and significantly reduces the cost of this training.
We are also not required to pay the costs for an internal trainer to attend site nor any costs associated with being an approved training provider.
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Give us a call on 01737 647 882 or Email us at enquiries@humanfocus.co.uk
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