Course Name: Difficult Conversations for Managers
This multi-module difficult conversations training course provides step-by-step instructions for managers on how to have difficult conversations while keeping things professional in the workplace. The course helps managers formulate an effective strategy on how they should communicate with employees regarding individual issues.
The Course Includes:
Learning Outcomes:
This training course is certified by:
Difficult Conversations for Managers
£49.00 +VAT
| Courses | Price per Course |
|---|---|
| 1 - 5 | £49.00 |
| 6 - 10 | £42.55 |
| 11 - 20 | £38.68 |
Description
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Many would assume that the most difficult conversation a manager can have is informing an employee they are being dismissed. But, in fact, this conversation is easy. Once it is over, the manager’s job is done. They will no longer will be speaking to that employee.
The real difficult conversations are all of the conversations that should come before dismissal. They involve conversations to identify problems, correct behaviour and support employees. This managing difficult conversations training course provides managers with a greater awareness of how to make these conversations more effective and beneficial for everyone.
Why Is Difficult Conversations for Managers Important?
Studies show there are around 1.7 million formal disciplinary meetings each year in the UK. Whilst at the same time, around one in four employees have never received a performance review.
These statistics highlight the fact that many managers struggle to have difficult conversations. But they are a vital part of any job. This difficult conversations training for managers course can help you work with employees to resolve issues quickly and support a happier and more productive workforce. If handled incorrectly, or avoided altogether, you will experience ongoing problems that lower morale.
Two Modules
50+ minutes
This course contains the following modules:
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At the end of the course, users must complete an end of course assessment before earning their certification.
The end of course test is:
A score of 80% is required to pass the test.
The downloadable printable certificate certified by CPD will be issued instantly on course completion.
The difficult conversations for managers certificate includes Trainee’s name, Company name, Course name, Date of completion, Expiry date and name of the approval body.
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