Meeting mandatory health and safety training requirements is one thing. Knowing your people actually have the right knowledge — at the right level, for their role — is another.
Accreditations & Assurances
Every Human Focus course is checked and certified by independent authorities before launch. This approval process guarantees all training content is accurate, up-to-date and compliant with industry legislation.
So you can be confident you’re investing in training that engages your employees, develops in-demand skills and gives your workers industry-recognised credentials.
Managing Training Administration Is Consuming Too Much Time
Safety training administration — tracking who has completed which courses, chasing overdue training, maintaining certificate and renewal records, compiling compliance reports across multiple sites and roles — consumes significant time and typically falls on one or two people who already have a full workload.
When a Completion Record Is Not Enough
For duty-holders, appointed persons and pre-qualified contractors, a completion record alone may not be sufficient. If a training record is challenged during an HSE inspection, a client audit or a legal review, the question will not just be “can you demonstrate they understood it and completed it themselves?”
A completion record alone cannot answer that question. Human Focus provides proctoring and identity verification controls for selected courses — a capability that very few eLearning providers offer.
Training Records Need to Be Managed Across Multiple Evidence Types
Approved training forms part of a wider safety competency system. You need to track course completion, refresher requirements, certificates and competency evidence over time — including records from training completed outside Human Focus, such as external certificates, classroom training or practical assessments.
Human Focus Approved Training users receive access to the Training Records Management module, helping you bring all evidence together in one place and maintain a single view of worker competency across roles, sites and teams.
Active Learning
Poor Quality Content Prevents Effective Learning and Trainee Engagement
Much safety eLearning content is text-heavy, passive and click-through. Workers complete it because they have to — not because it engages them. Training that is not genuinely absorbed gives the organisation false assurance: a completion record exists, but the learning did not happen.
The problem compounds for organisations that require annual refresher training on core safety topics. When workers encounter identical content for the second, third or fourth year running, engagement falls to near zero. The training becomes a formality — which defeats the safety outcome it was designed to achieve.
Supported Languages
All Human Focus courses are available in a wide range of languages, making it easy to deliver consistent training to a global workforce.
Subtitles are available for all courses in these pre-loaded languages. Don’t see your language? We can add more on demand.
Together, this provides a truly international training solution designed for a diverse, multilingual workforce.
How Human Focus Solves These Challenges
With 300+ Approved Courses
Meet your legal, regulatory and client-driven training obligations with 300+ approved courses, approved by IOSH, RoSPA, UKATA, CPD, IIRSM and others. Courses cover the safety topics most organisations need to address and are maintained to current legislative standards — giving you a credible, audit-ready foundation without building a programme from scratch.
With Awareness, Intermediate and Advanced Levels
Give every person in your organisation the level of safety knowledge their role demands, through a three-level course structure spanning Awareness, Intermediate and Advanced.
- A site worker needs awareness of the hazards relevant to their work.
- A supervisor needs to understand how to apply controls.
- A duty-holder needs the depth to assess, approve and lead.
Human Focus helps you match suitable courses to each role, risk area and level of responsibility.
With 11 Training Domains
Structure your organisation’s safety training around the risks and operations that actually apply to your organisation, using 11 defined safety and compliance domains. These domains make it easy for you to systematically ensure you have a training plan that covers all of the mandatory training requirements that apply to your organisation.
Structure your organisation’s safety training around the risks and operations that actually apply to your organisation, using 11 defined safety and compliance domains. These domains make it easy for you to systematically ensure you have a training plan that covers all of the mandatory training requirements that apply to your organisation.
With Web, Android and iOS Delivery
Get your training to every worker — regardless of where they work, what shift they are on, or whether they ever set foot in an office — via the Human Focus online platform, accessible on web, Android and iOS. Workers complete training when and where it suits them: on site, at home, between jobs. No scheduling. No travel. No pulling people off the road.
With Audio and Subtitles in 18 Languages
Make sure every worker genuinely understands the training they complete, via audio and subtitles available across 18 languages with additional languages on request. Where your workforce includes people whose first language is not English, training in a language they can properly follow is the difference between real safety awareness and a tick on a form.
With Proctoring and Identity Checks
Give your organisation the evidence it needs when training records face real scrutiny, via proctoring and identity verification controls available on selected courses. Duty-holders, approved contractors and individuals in higher-responsibility positions may be challenged — by clients, auditors, the HSE or in legal proceedings — on whether training was genuinely completed and understood. Human Focus ensures you can demonstrate not just that training was finished, but that the named individual completed and passed it themselves.
With a Single Competency Record
Have a complete, current and auditable record of every worker’s training — always ready for client reviews, audits or board reporting — via the Human Focus Training Records Management system. Course completions, external certificates, specialist qualifications from other providers, renewal dates and competency evidence from all sources are held in one place, accessible instantly, with nothing falling through the gaps.
Have a complete, current and auditable record of every worker’s training — always ready for client reviews, audits or board reporting — via the Human Focus Training Records Management system. Course completions, external certificates, specialist qualifications from other providers, renewal dates and competency evidence from all sources are held in one place, accessible instantly, with nothing falling through the gaps.
From Safety Training Specialists
Work with a support team of safety training specialists who respond quickly, know your business and are there to help — not just resolve a technical issue and move on. The team can help you review your training setup, understand which course options may fit your needs, and make better use of the platform.
Clients consistently describe four things that set Human Focus support apart: they call back quickly; they listen and help solve the actual problem; they know what they are talking about in terms of safety training and regulatory requirements; and they are there to help, not to sell.
“Jeremy and Lisa have been really helpful. I can honestly say that Human Focus are our very best supplier we have — their support is brilliant.”
Kirsty Clark, Compliance Manager, HSL Group
With Video-Based Interactive Content
Improve learning outcomes with video-based, interactive content — not screens of text to click through. Human Focus courses are built around video and active participation so workers engage with the material rather than endure it. For annual refresher training, content is regularly updated so returning learners encounter fresh material rather than identical content year after year.
“The training content on the Human Focus portal is excellent. It’s actually videos, very interactive, gets you to participate a lot more — less boring than just sitting and reading slides with reams of words.”
Kirsty Clark, Compliance Manager, HSL Group
How Organisations Use Human Focus Approved Training
The following case studies show how two organisations have used Human Focus Approved Training to address real training challenges. Video case studies are available for both.
The Situation
HSL Group is a building services maintenance company working predominantly in commercial buildings across London and the South East. With a workforce split between office staff, managers and mobile teams working across multiple sites, getting the right training to the right people — consistently and on time — was a real operational challenge. Kirsty Clark, HSL’s Compliance Manager, needed a system she could rely on to demonstrate that people had the right competencies for the tasks they were undertaking.
What Changed
HSL uses Human Focus Approved Training across all staff groups, with courses allocated in groups based on job roles. Mobile teams — who now all have tablets — complete training on site or at home, removing the need to bring people back to the office. Automated alerts notify Kirsty when training is overdue or failed. Colour-coded compliance reports are exportable at a click. Human Focus also developed a bespoke ISO environmental quality awareness course when HSL needed it, demonstrating the platform’s ability to evolve with the business. Training is now embedded in induction from day one.
The Outcome
“The training system has given me the assurance, particularly as a compliance manager, that we’ve got the right people who’ve got the right awareness and competencies for the particular tasks that they’ll be undertaking.”
“It’s certified by RoSPA and other UK accreditation bodies — that gives us the assurance that it’s just not some random training programme, it is actually verified information that the guys and girls are going to learn from.”
“The key benefit is that we can reduce the time the team have to be brought into the office or go and attend training courses. It’s just given us that convenience of being able to manage it within the day-to-day working time.”
For Kirsty, the defining benefit is personal assurance — the confidence that comes from knowing, not guessing, that the right people have the right training.
HSL Group
Building Services Maintenance
The Situation
Drainline had grown rapidly, tripling its turnover in two years as it moved from domestic clients to long-term Tier 1 contracts with highways authorities and major infrastructure clients. That growth demanded a step change in health and safety — new accreditations, higher compliance standards, and a workforce that could demonstrate competency on demand. But the training picture Paul Monck inherited when he joined was not fit for purpose. Training had been reactive and inconsistent — done when a client demanded a specific certificate, not as part of a managed framework.
“When I looked at the old matrix it did scare me somewhat. It was very hit and miss — sometimes done out of necessity. A client wants this particular certificate and none of our guys have got it, so we’re going to have to do it. You were chasing it rather than thinking ahead.”
What Changed
Drainline implemented Human Focus Approved Training across its field workforce. Workers downloaded the app — replacing 25 physical plastic cards per person with a single digital competency record accessible via QR code on site. All training records, including external certificates and specialist qualifications, are held in one place. Paul uses the dashboard in monthly board presentations, showing training completed across each division at a glance. The cultural shift has been as significant as the operational one — workers who previously had to be chased now seek out their own training.
“Rather than me having to chase those guys, they’re now coming to me. For me, that’s the winner.”
The Outcome
The impact is measurable across three dimensions. Field workers stay on the road rather than being pulled in for training, saving significant operational time and cost. Client-facing competency verification — QR codes on site, instant digital records — impresses Tier 1 clients and helps Drainline stand apart from competitors still using paper. And the approved training record provides the compliance foundation needed to sustain the growth the business has achieved. Paul Monck sums it up plainly:
“Time saving, cost saving — definitely a big win for us. There’s a compliance positive there as well, knowing that the guys have got RoSPA-approved training. Those three key elements are absolute winners. For us it’s time, money, compliance.”
Drainline
Drainage and Infrastructure Services
Getting Started with Human Focus Approved Training
Human Focus supports you through the full process — from identifying training needs to managing evidence at scale. Here is a straightforward framework for getting started:
Build Your Safety Competency Framework with Human Focus
Human Focus Approved Training gives your organisation a credible, accredited foundation for meeting mandatory health and safety training requirements — with 300+ courses structured by level and domain, delivered online and on demand.
Used with Training Records Management and the wider Human Focus safety system, Approved Training becomes part of a practical, scalable approach to managing safety competency across roles, sites, teams and contractors.
