This conflict resolution training course provides an understanding of how to positively handle disagreements at work. Conflicts are a common part of any workplace. If left unchecked, they can quickly create a toxic and unproductive work environment.
Our training course looks at ways to identify conflict, de-escalate heated situations and seek resolutions that are optimal for all parties involved.
Workplace conflict costs UK employers almost 30 billion pounds every year, according to a report by People Management. If allowed to escalate, conflicts can lead to dismissals, resignations and time off work. However, if both parties handle conflict in a positive and openminded manner, they can often be resolved quickly and easily, resulting in stronger working relationships.
This conflict resolution course equips workers with the tools and guidance to avoid these unfortunate consequences.