Description
It was not until 2014 that I felt comfortable defending claims.
Prior to then I defended on best terms basis. Since then we have been able to defend claims due to extent of the Human Focus health & safety training records.
This online course provides training in conflict resolution, a skill that can resolve disputes before they escalate. It also contains guidance on what to do if conflicts get out of hand and what to do if faced with violence and aggression.
The Course Includes:
Learning Outcomes:
This training course is certified by:
Conflict Resolution
£25.00 +VAT
Courses | Price per Course |
---|---|
1 - 10 | £25.00 |
11 - 25 | £22.00 |
26 - 50 | £18.00 |
51 - 100 | £12.00 |
101 - 200 | £9.50 |
Description
This conflict resolution training course provides an understanding of how to positively handle disagreements at work. Conflicts are a common part of any workplace. If left unchecked, they can quickly create a toxic and unproductive work environment.
Our training course looks at ways to identify conflict, de-escalate heated situations and seek resolutions that are optimal for all parties involved.
Workplace conflict costs UK employers almost 30 billion pounds every year, according to a report by People Management. If allowed to escalate, conflicts can lead to dismissals, resignations and time off work. However, if both parties handle conflict in a positive and openminded manner, they can often be resolved quickly and easily, resulting in stronger working relationships.
This conflict resolution course equips workers with the tools and guidance to avoid these unfortunate consequences.
Single Module
30+ minutes
This course contains the following sections:
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At the end of the course, users must complete an end of course assessment before earning their certification.
The end of course test is:
A score of 80% is required to pass the test.
The downloadable printable certificate certified by CPD will be issued instantly on course completion.
The conflict resolution training certificate includes Trainee’s name, Company name, Course name, Date of completion, Expiry date and name of the approval body.
It was not until 2014 that I felt comfortable defending claims.
Prior to then I defended on best terms basis. Since then we have been able to defend claims due to extent of the Human Focus health & safety training records.
Human Focus e-Checklist isn’t just a safety tool, this is a commercial benefit.
Using this Human Focus to train our engineers eliminates travel time and significantly reduces the cost of this training.
We are also not required to pay the costs for an internal trainer to attend site nor any costs associated with being an approved training provider.
Human Focus Content Builder – the best investment for clients.
Give us a call on 01737 647 882 or Email us at enquiries@humanfocus.co.uk
Our experts are on hand to assist either via email or phone. They are available Monday to Friday 9 am – 5.30 pm.