This online course provides training in conflict resolution, a skill that can resolve disputes before they escalate. It also contains guidance on what to do if conflicts get out of hand and what to do if faced with violence and aggression.
The Course Includes:
Learning Outcomes:
This training course is certified by:
Conflict Resolution
£25.00 +VAT
| Courses | Price per Course |
|---|---|
| 1 - 10 | £25.00 |
| 11 - 25 | £22.00 |
| 26 - 50 | £18.00 |
| 51 - 100 | £12.00 |
| 101 - 200 | £9.50 |
Description
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This conflict resolution training course provides an understanding of how to positively handle disagreements at work. Conflicts are a common part of any workplace. If left unchecked, they can quickly create a toxic and unproductive work environment.
Our training course looks at ways to identify conflict, de-escalate heated situations and seek resolutions that are optimal for all parties involved.
Workplace conflict costs UK employers almost 30 billion pounds every year, according to a report by People Management. If allowed to escalate, conflicts can lead to dismissals, resignations and time off work. However, if both parties handle conflict in a positive and openminded manner, they can often be resolved quickly and easily, resulting in stronger working relationships.
This conflict resolution course equips workers with the tools and guidance to avoid these unfortunate consequences.
Single Module
30+ minutes
This course contains the following sections:
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At the end of the course, users must complete an end of course assessment before earning their certification.
The end of course test is:
A score of 80% is required to pass the test.
The downloadable printable certificate certified by CPD will be issued instantly on course completion.
The conflict resolution training certificate includes Trainee’s name, Company name, Course name, Date of completion, Expiry date and name of the approval body.
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