Our Mental Health First Aid (MHFA) Training course equips select employees with the knowledge they need to provide mental health support within their organisation. Like regular first aid for physical injuries, this course is designed to offer help and support those suffering from a mental health issue, large or small.
Having a trained first aider on site can go far in helping to identify and alleviate the risks of mental health issues in the workplace. This course includes a theoretical as well as a practical assessment task that users can complete online. To find out more, see End of Course Assessment below.
In this module, learners listen to audio of individuals dealing with a mental health issue to practice assessment. They then listen to a first aider speaking with an individual struggling with an issue and gauge their success.
Case Study 01: Elle
Case Study 02: Nigel
Case Study 03: Steph
Case Study 04: Paula
Case Study 05: First Aid Interview
What You Will Learn
What is meant by well-being and mental health in the workplace
Aims of mental health first aid
What is meant by the mental health continuum
Common mental health conditions and risk factors
Role of the mental health first aider
Common treatments and interventions
Sources of reliable information and support for first aiders
Mental health first aid through case studies
How to support anyone showing signs or symptoms of a mental health issue
Available in 13 Languages
Course subtitles are available in multiple languages, including:
This course is certified by the Continuing Professional Development (CPD) Certification Service.
The course certificate includes:
User name
Company name
Course name
Completion date
Expiry date
Approval body
A CPD-certified training certificate will be available for download and printing instantly upon course completion.
To earn their mental health first aid certification, users will complete online theoretical and practical assessments.
The theoretical assessment consists of 24 multiple choice questions based on knowledge learned throughout the course. Users must earn a mark of 80% to pass the test. Two attempts are given.
The practical assessment requires the user to view four case studies of mental health first aid interviews. The users are then asked to answer questions and record a video response to the case studies. All recordings are externally assessed by a qualified mental health nurse.
Both the theoretical and practical assessment are completely online.
Customer Feedback
Why Is Mental Health First Aid Important?
Mental health and well-being issues are a problem not just in workplaces, but across the UK. On average, around 1 in 4 people experience some form of mental health problem on a yearly basis, according to MFHA England.
Studies also reveal that nearly one in seven experience mental health problems in the workplace, while around 13% of all sickness absence is due to mental health issues. The effects of the COVID-19 pandemic are also still being felt, as more and more young workers report feeling anxious – highlighting the necessity for youth mental health first aid.
This training helps workers seek help and encourages them to focus on their mental well-being. It is important to gain awareness of the issues and approach such situations with caution and sensitivity. It also helps learn the mental health first aider responsibilities and how to identify various types of mental ill health.
About Mental Health First Aid Online Training
A mental health first aider may simply provide someone with an ear to listen when they are feeling stressed. But they also are trained to spot the signs of more severe issues and crises.
Having someone trained in mental health first aid in the workplace can go far in supporting a positive culture of mental health. It also contributes to supporting employee health and well-being, which can be beneficial for both their personal and professional improvement.
Our course provides an understanding of various types of mental ill health and potential signs that someone is suffering. It then works through the steps of offering help to that individual. This may range from simply listening to them discuss what’s bothering them, to encouraging them to look after themselves or speak to their GP, to responding to a potential suicide risk.
Frequently Asked Questions
The role of a mental health first aider is to:
Recognising the signs and symptoms of mental health problems
Providing initial support to someone who may be experiencing a mental health crisis
Maintaining boundaries and only focusing on guiding the victim toward support and professional help
Encouraging those struggling to seek professional help
Encouraging habits that promote good mental health
Respecting confidentiality
A responder is not a therapist but serves as the first point of contact for those experiencing a mental health crisis, helping to connect them with appropriate resources. In workplace settings, MHF aiders also help create a supportive environment by raising awareness and promoting mental health initiatives. Obtaining a mental health first aider qualification helps individuals handle sensitive situations professionally and effectively.
MHFA training covers a wide range of topics, including:
Understanding common mental health conditions (e.g., depression, anxiety, stress)
Crisis response, including suicide awareness and prevention
Active listening and effective communication skills
How to signpost individuals to professional help and resources
Many courses also use real-life case studies and interactive scenarios to build practical skills.
To become a mental health first aider, you must complete a certified mental health first aid course. These courses equip you with the skills to support colleagues, friends or family members facing mental health difficulties.
Our mental health first aid training course can be taken completely online. The training provides an understanding of common mental health problems and how to identify when someone is struggling. The course then takes you step by step through the process of providing mental health first aid.
Our assessment presents dialogues of individuals struggling to cope with various mental health-related issues and asks users to assess them and recommend support. Upon completing the mental health first aid course, you will be awarded a MHFA certification which will assure your competency as a skilled mental health first aider.
Mental health first aid training is not a legal requirement. However, every employer in the UK must control for workplace hazards. It is now largely recognised that issues such as stress, anxiety and depression are now occupational issues. As such, providing trained mental health first aiders is seen as best practice.
Our course cost starts at £295 + VAT. It is around 8 hours long, which you can study at any time at your own pace. Additionally, you will be rewarded with a mental health first aid training certificate upon completion.
MHFA (Adult) training is a structured course designed to help individuals recognise, understand, and support adults experiencing mental health challenges. It provides essential skills to offer initial help and guide individuals towards professional support when needed.
The length of mental health first aid training varies, but these courses typically last one to two days. Some providers also offer shorter refresher courses or flexible learning options.
This certificate is typically valid for three years. To ensure skills remain up to date, mental health first aiders are encouraged to take refresher training.
Yes, this MHFA training course is certified by the CPD. Upon completion, you will receive a digital certificate.
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