Course Name: ASCONE Training for Security Personnel
schedule
Course Duration: 15+ minutes
This CPD-certified ASCONE training for security personnel course teaches how to follow the ASCONE process to confirm whether a person has intentionally stolen an item and how to maximise loss prevention.
Approaching a suspected shoplifter leaves you and your organisation vulnerable. Failing to act leads to significant losses and increased overhead. However, make a mistake and you’re exposed to legal action, reputational harm and loss of business. Our ASCONE training course gives retail security personnel an easy-to-follow tool that eliminates the risk of false accusations.
This course is certified by the Continuing Professional Development (CPD) Certification Service.
The course certificate includes:
User name
Company name
Course name
Completion date
Expiry date
Approval body
A CPD-certified certificate will be available for download and printing instantly upon course completion.
Users must complete an assessment before earning their certificate.
The end-of-course test is:
Fully online
Multiple choice
A score of 80% is required to pass.
Customer Feedback
Why is ASCONE Training for Security Personnel Important?
It is estimated that retailers in the UK lose more than £11 billion annually in retail shrinkage, which includes the high costs of shoplifting. And this figure looks set to rise. There were 295,917 shoplifting incidents reported in 2022. This is an increase of 24% compared to the previous year.
Organisations facing this threat must protect themselves and their clients from this crime. But false accusations waste loss prevention efforts and expose your business to legal, financial and reputational harm.
Applying the principles of ASCONE reduces the risk of mistakenly confronting innocent shoppers and ensures that actual shoplifters are apprehended and convicted for their crimes.
What are your Responsibilities?
Keeping staff and customers safe is crucial in the retail industry. And employers have a duty of care to protect against shoplifting threats in their vicinity. This includes identifying and addressing potential security threats and vulnerabilities.
To protect their business, staff and customers, employers must:
Conduct a thorough risk assessment to predict the likelihood of theft and identify strategies to prevent shoplifting incidents
Develop comprehensive security policies for their specific retail environment. Policies must outline security objectives, define roles and responsibilities and establish protocols for incident response and emergencies
Implement control measures such as restricted entry points, visitor management systems or employee identification badges to minimise the risk of theft, damage or other security breaches
About ASCONE Training for Security Personnel
ASCONE stands for Approach, Selection, Conceal or Carry, Unbroken Observation, Nonpayment and Exit. Security personnel should only act to prevent shoplifting after they have confirmed that each condition of ASCONE has been met.
This online ASCONE training for security personnel course explains how to effectively follow each step of the ASCONE process. Users learn how to use it to correctly identify and deter theft and protect themselves from the consequences of a false accusation.
Frequently Asked Questions
This course is designed for anyone pursuing a career in security, including security guards or managers. It’s suitable for personnel working in any retail space, including shopping centres, supermarkets or airports.
This certificate expires after three years. It’s recommended to repeat training after this period to refresh your knowledge and keep current with legal standards and requirements.
Taking our online training course provides comprehensive instruction on security fundamentals, emergency response, conflict management and the relevant legislation. Trainees will also gain valuable skills and knowledge that helps boost their employability in the security sector.
This course covers the ASCONE process: Approach, Selection, Conceal or Carry, Unbroken Observation, Nonpayment and Exit. It teaches how to confirm if a person has stolen an item and how to respond within the limits of UK law. It also outlines legal and financial risks tied to confronting suspected shoplifters.
The aim of this course is to help retail security personnel prevent shoplifting while avoiding false accusations. It gives users a simple, legally compliant method to follow when identifying and confronting suspected shoplifters.
This ASCONE Security Guard Training course takes approximately 15 minutes to complete. Duration may vary depending on your internet connection and the time spent on assessment questions.
The course is priced at £25 + VAT for a single trainee. Discounted rates are available for bulk purchases. Click on ‘Discount’ beneath the ‘Buy Now’ button for more details.
